Superior Room
- 2 Single beds or 1 Double bed
- Shower
- Heating
- Air conditioning
Hotel · Hanoi · Ha Noi Municipality
Hanoi 20 Hotel & Apartment
A small 8-room hotel near a lake in Hanoi, valued for its warm service and filling breakfasts.
- Staff rated 9.4
- Breakfast praised in reviews
- Near a lake in central Hanoi
8.4
Great
391 reviews
Booking.com 8.4 · 391 reviews
About
Hanoi 20 Hotel & Apartment
Hanoi 20 Hotel & Apartment is a 3-star property with just 8 rooms, offering a more intimate stay than the typical city hotel. It sits near a lake, and the building includes a shared lounge, a currency exchange desk, and a lift. The atmosphere is described as calm and welcoming, with a range of practical services from valet parking to tour assistance.
Rooms are simple and functional, with air conditioning, heating, and either showers or bathtubs. The Deluxe rooms and suites add city views, and the Junior Suite includes a balcony. Guests can expect a fruit basket on arrival in some cases, and the on-site breakfast receives regular praise for its variety and taste.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional staff — Guests repeatedly highlight the friendliness and helpfulness of the team, with one reviewer singling out receptionist Liz for going above and beyond. The staff rating of 9.4 is the highest category score.
- Breakfast that impresses — A solid breakfast with variety is a common thread across reviews, described as tasty and offering a wide range of options, including local dishes.
- Central lakeside location — The hotel is positioned near a lake in Hanoi, close to shopping streets and many dining choices. Guests find it easy to get around, with some attractions a short ride away.
- Clean and comfortable rooms — Reviews describe rooms as spacious, clean, and comfortable, with modern bathrooms and good amenities. Some guests received upgrades to a junior suite.
–
Worth weighing
3 to weigh- Location not ideal for all sightseers — Some guests found the hotel away from main tourist sites, requiring taxis for major attractions. It suits those who value a quieter base over immediate proximity.
- Small scale, limited facilities — With only 8 rooms, the property lacks the extensive amenities of larger hotels. The shared lounge and basic business center may not meet all expectations.
- No pets allowed — The hotel does not permit pets, which may be a drawback for travelers wanting to bring animals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Room
- 2 Single beds or 1 Double bed
- City view
- Shower
- Heating
- Air conditioning
Family Double Room
- 1 Double bed
- City view
- Shower
- Heating
- Air conditioning
Deluxe Family Room
- 1 Single Bed or 1 Double Bed
- City view
- Shower
- Heating
- Air conditioning
Junior Suite
- 1 King-size bed
- City view
- Shower
- Heating
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Lift
- Currency exchange
- Coffee shop
Services
- VIP check-in/out
- Express check-in/out
- Luggage storage
- Room service
- Housekeeping
- Laundry
- Car hire
- Tours/Ticket assistance
- Grocery shopping service
- Shoe shine service
Food & Drink
- Welcome drink
- Happy hour
- Dinner
- Children's buffet
- Mini-bar
- Electric kettle
Room Amenities
- Air conditioning
- Free in-room safe
- Sitting area
- Terrace
- Garden furniture
- Turndown service
- Mirror
- Ironing facilities
- Bathtub
- Free toiletries
- Flat-screen TV
- HBO available
- Direct dial telephone
- AM/FM alarm clock
Recreation
- Hiking
- Cycling
- Tennis court
- Bowling
- Golf course
- Billiard tables
- Archery
- Aerobics
- Fishing
- Live entertainment
- Sun terrace
- Children's play area
Business
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
Safety & Security
- 24-hour security
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.4/10 from 391 reviews
Booking.com · 8.4 · 391 reviews
8.4Verified guest“The superior room had a safe, minibar, and central heating. The food was delicious, and breakfast was really tasty.”
8.4Verified guest“Overall a great place with kind staff and helpful service. Tasty breakfast with a wide range of goodies.”
8.4Verified guest“The central location was fantastic and easy to get around. Breakfast was delicious with a wide range of food choices.”
8.4Verified guest“We had a great time at this quiet and lovely place, with a good location near popular attractions and helpful tips for exploring the city.”
8.4Verified guest“Enjoyed a delicious breakfast and a stylishly decorated, modern room.”
8.4Verified guest“The restaurant served delicious meals—I would love to stay in this area again.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Location: The hotel stands near a lake in Hanoi, in a district with shops and many restaurants. Guests describe it as central, though some major attractions require a short taxi ride.
Getting around: The property offers paid airport shuttle and car hire. Guests mention taxis are convenient, and valet parking is available.
93 Doi Can, Hanoi, Ha Noi Municipality, 844, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 06:00-11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 49 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is from 06:00 to 11:00.
Does the hotel have parking?
Yes, parking is available, and the hotel also offers valet parking. One guest mentioned free parking.
Are pets allowed at the hotel?
No, pets are not allowed at Hanoi 20 Hotel & Apartment.
Is there an airport shuttle?
Yes, a paid airport shuttle is available.
What room types are available?
The hotel offers Superior Rooms, Deluxe Rooms, Family Double Rooms, Deluxe Family Rooms, and a Junior Suite with a balcony.
Does the hotel provide breakfast?
Yes, the hotel serves breakfast, and many guests praise its variety and taste.
The bottom line
Hanoi 20 Hotel & Apartment is a solid choice for travelers prioritizing warm service and a good breakfast over a central sightseeing location. Its small size ensures a personal touch, but those wanting to be in the thick of the action should weigh the location trade-off.
8.4Best for couples and solo travelers who value attentive staff and a calm base.
Ready to book Hanoi 20 Hotel & Apartment?
Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.
No payment on this site — you complete the booking on our partner’s site.